Update November 24, 2020 - Personal and Social Activities

What you need to know

  • Stay home if sick.
  • Wear masks in public settings, like on public and mass transportation, at events and gatherings, and anywhere they will be around other people.
  • Use social distancing (stay at least 6 feet away from others).
  • Before you go, call and ask what extra prevention strategies they are using, like requiring staff to wear masks.
  • Wash your hands with soap and water for at least 20 seconds when you get home.

Gatherings or Cook-Outs

Remind guests to stay home if they are sick

  • Remind invited guests to stay home if they have been exposed to COVID-19 in the last 14 days or are showing COVID-19 symptoms. Anyone who has had close contact with a person who has COVID-19 should also stay home and monitor their health. Invited guests who live with those at higher risk should also consider the potential risk to their loved ones.
  • Consider keeping a list of guests who attended for potential future contact tracing needs.

Encourage social distancing

  • Host your gathering outdoors, when possible. If this is not feasible, make sure the room or space is well-ventilated (for example, open a window).
  • Arrange tables and chairs to allow for social distancing. People from the same household can be in groups together and don’t need to be 6 feet apart – just 6 feet away from other families.
  • If planning activities for adults and/or kids, consider those where social distancing can be maintained, like sidewalk chalk art or frisbee.
  • When guests arrive, minimize gestures that promote close contact. For example, don’t shake hands, do elbow bumps, or give hugs. Instead wave and verbally greet them.

Wear masks

  • Wear masks when less than 6 feet apart from people or indoors.
  • Consider providing masks for guests or asking them to bring their own.

Clean hands often

  • Consider providing hand sanitizer in addition to clearly marked hand washing areas.
  • Wash your hands for at least 20 seconds when entering and exiting social gatherings. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Make sure there is adequate soap or hand sanitizer containing at least 60% alcohol available in the restrooms and encourage guests not to form a line at the door. Consider also providing cleaning supplies that allow guests to wipe down surfaces before they leave.
  • Remind guests to wash their hands before serving or eating food.
  • Use single-use hand towels or paper towels for drying hands so guests do not share a towel.

Limit the number of people handling or serving food

  • Encourage guests to bring their own food and drinks.
  • Limit people going in and out of the areas where food is being prepared or handled, such as in the kitchen or around the grill, if possible.
  • If serving any food, consider identifying one person to serve all food so that multiple people are not handling the serving utensils.
  • Use single-use options or identify one person to serve sharable items, like salad dressings, food containers, and condiments, so that multiple people are not handling the items.

Limit contact with commonly touched surfaces or shared items

  • Use touchless garbage cans or pails.
  • Use gloves when removing garbage bags or handling and disposing of trash. Wash hands after removing gloves.
  • Clean and disinfect commonly touched surfaces and any shared items between users when feasible.
  • If you choose to use any shared items that are reusable (e.g., seating covers, tablecloths, linen napkins), wash, clean, and sanitize them after the event. 

Attending an Event or Gathering

Prepare before you go:

  • Stay home if you have been diagnosed with COVID-19 (symptoms of COVID-19) , if you are waiting for COVID-19 test results, or may have been exposed to someone with COVID-19.
  • Check with the organizer or event venue for updated information about any COVID-19 safety guidelines and if they have steps in place to prevent the spread of the virus.
  • Prioritize attending outdoor activities over indoor activities and stay within your local area as much as possible.
  • Bring supplies to help you and others stay healthy—for example, masks (bring extra), hand sanitizer with at least 60% alcohol, and drinking water.

Use social distancing and limit physical contact

  • Maintain a distance of at least 6 feet or more from people who don’t live in your household. Be particularly mindful in areas where it may harder to keep this distance, such as check-in areas, parking lots, and routes of entry and exit.
  • Select seating or determine where to stand based on the ability to keep 6 feet of space from people who don’t live in your household, including if you will be eating or drinking.
  • Arrive to the event early or at off-peak times to avoid crowding and congested areas.
  • Avoid using restroom facilities or concession areas at high traffic times, such as intermission, half-time, or immediately at the end of the event.

Wear masks

  • Wear a mask when interacting with other people to minimize the risk of transmitting the virus.
    • Wearing masks is most important when social distancing is difficult.
    • Masks are strongly encouraged in settings where individuals might raise their voices, such as shouting, chanting, or singing.

Limit contact with commonly touched surfaces or shared items

  • Use touchless garbage cans or pails and cashless payment options when possible. Otherwise, exchange cash or card by placing payment in a receipt tray, if available, or on the counter.
  • Avoid any self-serve food or drink options, such as buffets, salad bars, and condiment or drink stations. Use grab-and-go meal options, if available.
  • Use disposable food service items including utensils and dishes, if available.
  • Wash your hands with soap and water for at least 20 seconds or use hand sanitizer immediately before eating food or after touching any common surfaces like hand railings, payment kiosks, door handles, and toilets. 

Dining at a Restaurant

Check the restaurant’s COVID-19 prevention practices before you go

  • Check the restaurant’s website and social media to see if they have updated their information to address any COVID-19 safety guidelines.
  • Before you go to the restaurant, call and ask if all staff are wearing masks while at work.
  • Ask about options for self-parking to remove the need for a valet service.

Wear masks when less than 6 feet apart from other people or indoors

Take steps to protect yourself at the restaurant

  • Wear masks when less than 6 feet apart from other people or indoors.
  • Take precautions – like wearing a mask as much as possible when not eating and maintaining a proper social distance if you are dining with others who don’t live with you.
  • Maintain a social distance of 6 feet or more in any entryway, hallway, or waiting area.
  • When possible, sit outside at tables spaced at least 6 feet apart from other people.
  • When possible, choose food and drink options that are not self-serve to limit the use of shared serving utensils, handles, buttons, or touchscreens.

Clean hands

  • Wash your hands for at least 20 seconds when entering and exiting the restaurant. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

Before using the restroom, make sure there is enough soap and a way to dry your hands (e.g., paper towels, hand dryer), or hand sanitizer containing at least 60% alcohol

Using Gyms or Fitness Centers

Prepare before you go

  • Use options for online reservations and check-in systems when available.
  • Look for any extra prevention practices being implemented by the facility, such as new plexiglass barriers, staff wearing masks, and closing of shared locker room space.
  • Be prepared that locker room access may be limited to the restroom area only, prohibiting the use of shower and changing areas.

Limit activity indoors, especially group activities

  • Seek facilities with outdoor space or options for virtual classes and training sessions as much as possible.
  • Limit attendance at indoor group training sessions.  If you do attend such a session, maintain as much distance as possible between yourself and other individuals, and use masks if they do not interfere with your activity. If you need to be indoors, open windows to increase airflow throughout the space.

Use social distancing and limit physical contact

  • Maintain at least 6 feet of separation as much as possible in areas that may lead to close contact (within 6 feet) among other people, such as weight rooms, group fitness studios, pools and saunas, courts and fields, walking/running tracks, locker rooms, check-in areas, parking lots, and routes of entry and exit.
  • Don’t shake hands, give high-fives, do elbow bumps, or touch others because close contact increases the risk of acquiring COVID-19.

Take extra precautions with shared equipment

  • Ensure equipment is clean and disinfected. Wipe down machines and equipment with disinfecting wipes and use hand sanitizer that contains at least 60% alcohol before using machines.
  • Do not share items that cannot be cleaned, sanitized, or disinfected between use, such as resistance bands and weightlifting belts.

Wear a mask

  • Wear a mask when interacting with other people to minimize the risk of transmitting the virus.
    • Wearing masks is most important when physical distancing is difficult and when exercise type and intensity allows. Consider doing any vigorous-intensity exercise outside when possible and stay at least 6 feet away from other participants, trainers, and clients if unable to wear a mask.
    • If possible, wear a mask when walking on an indoor track or when doing stretching or low-intensity forms of yoga indoors.
    • Wash your hands before adjusting your mask—review information about proper use, removal, and washing of masks.

Going to a Nail Salon

Wear a mask

Prepare for your appointment

  • Book services in advance to remove the need for waiting in a lobby with other people. If you must wait, maintain social distance.
  • Before you go, call and ask if all staff are wearing masks at work and if there are physical barriers to minimize risk of transmission (e.g., plexiglass barriers).
  • If offered by the salon, wait in your car or outside until you can be contacted by mobile phone when it is your turn to be seen for an appointment.

Wear a mask

  • Wear a mask at all times when inside the salon.

Wash hands often and limit contact with common surfaces or items

  • Wash your hands or use hand sanitizer immediately before receiving your service and after touching any common surfaces like curing lamps, countertops, doorknobs, toilets, tables, light switches, phones, faucets, sinks, and keyboards.
  • Use cashless payment options when possible. If not available, ensure that cash and cards are handled with care by employees either by changing gloves between each transaction or with use of hand sanitizer between clients.
  • Look for no-touch waste baskets at the cash registers and in the restrooms.

Visiting a Library

Choose digital materials or use curbside pick-up, when possible

Use curbside pickup or choose digital materials

  • Use online reservation and advance-order checkout systems, if possible.
  • Choose digital over print materials, if possible.
  • Request a curbside pick-up if available and use masks during pick-up exchanges.

Clean hands when handling shared items or electronics

  • Wash your hands before and after exchanges.
  • Clean and disinfect electronics (laptops) and library materials in plastic containers (CDs, audio books) during returns and/or exchanges.
  • If allowed and available inside the library, use computer stations one person at a time. Ensure they are cleaned before use and use a disinfectant wipe on the mouse and keyboard.

Traveling Overnight

Wear a mask in the lobby or other common areas

Check the hotel’s COVID-19 prevention practices before you go

  • Use options for online reservation and check-in, mobile room key, and contactless payment.
  • Before you go, call and ask if all staff are wearing masks at work.
  • Look for any extra prevention practices being implemented by the hotel, such as plexiglass barriers at check-in counters, and physical distancing signs in the lobby.
  • Ask if the hotel has updated policies about cleaning and disinfecting or removing frequently touched surfaces and items (such as pens, room keys, tables, phones, doorknobs, light switches, elevator buttons, water fountains, ATMs/card payment stations, business center computers and printers, ice/vending machines, and remote controls).

Wear masks and limit close contact with others

  • Wear a mask in the lobby or other common areas.
  • Minimize use of areas that may lead to close contact (within 6 feet) with other people as much as possible, like break rooms, outside patios, inside lounging areas, dining areas/kitchens, game rooms, pools, hot tubs, saunas, spas, salons, and fitness centers.
  • Consider taking the stairs. Otherwise wait to use the elevator until you can either ride alone or only with people from your household.

Choose contactless options, when possible

  • Request contactless delivery for any room service order.
  • If you are considering cleaning your travel lodgings, see CDC’s guidance on how to clean and disinfect.

Protect yourself and others when you travel away your community

Update November 20, 2020 – Considerations for Wearing a Mask to Help Slow the Spread of COVID-19

Considerations for Wearing Masks

To Help Slow the Spread of COVID-19

What you need to know

  • People age 2 and older should wear masks in public settings and when around people who don’t live in their household.​
  • Masks offer some protection to you and are also meant to protect those around you, in case you are unknowingly infected with the virus that causes COVID-19.
  • A mask is NOT a substitute for social distancing. Masks should still be worn in addition to staying at least 6 feet apart.
  • Wash your hands with soap and water for at least 20 seconds or use hand sanitizer with at least 60% alcohol after touching or removing your mask.
  • Masks may not be necessary when you are outside by yourself away from others, or with other people who live in your household. However, some localities may have mask mandates while out in public and these mandates should always be followed.
  • CDC is still studying the effectiveness of different types of masks and will update our recommendations as new scientific evidence becomes available.


Evidence for Effectiveness of Masks

Your mask helps protect those around you

COVID-19 spreads mainly from person to person through respiratory droplets. Respiratory droplets travel into the air when you cough, sneeze, talk, shout, or sing. These droplets can then land in the mouths or noses of people who are near you or they may breathe these droplets in.

Masks are a simple barrier to help prevent your respiratory droplets from reaching others. Studies show that masks reduce the spray of droplets when worn over the nose and mouth.

You should wear a mask, even if you do not feel sick. This is because several studies have found that people with COVID-19 who never develop symptoms (asymptomatic) and those who are not yet showing symptoms (pre-symptomatic) can still spread the virus to other people. The main function of wearing a mask is to protect those around you, in case you are infected but not showing symptoms.

It is especially important to wear a mask when you are unable to stay at least 6 feet apart from others since COVID-19 spreads mainly among people who are in close contact with one another (within about 6 feet).

Your mask offers some protection to you

A cloth mask also offers some protection to you too. How well it protects you from breathing in the virus likely depends on the fabrics used and how your mask is made (e.g. the type of fabric, the number of layers of fabric, how well the mask fits). CDC is currently studying these factors.


Who Should or Should Not Wear a Mask

Who should wear a mask

Everyone 2 years of age and older should wear a mask in public settings and when they are around people who do not live in their household.

Wear a mask when caring for someone who is sick with COVID-19 (whether at home or in a non-healthcare setting). If you are sick with COVID-19 or think you may have COVID-19, wear a mask when you need to be around other people or animals, even in your own home.

CDC recognizes there are specific instances when wearing a mask may not be feasible. In these instances, consider adaptations and alternatives.

Who should not wear a mask

Masks should not be worn by

  • Children younger than 2 years old
  • Anyone who has trouble breathing
  • Anyone who is unconscious, incapacitated or otherwise unable to remove the mask without assistance
  • Wearing masks may be difficult for some people with sensory, cognitive, or behavioral issues. If they are unable to wear a mask properly or cannot tolerate a mask, they should not wear one, and adaptations and alternatives should be considered

Types of masks

Some masks work better to help stop the spread of COVID-19 outside of healthcare settings. Medical masks and N-95 respirators should not be used because they should be conserved for healthcare workers.


Not Recommended

Non-medical disposable masks

Masks that fit properly (snugly around the nose and chin with no large gaps around the sides of the face)

Masks that do not fit properly (large gaps, too loose or too tight)

Masks made with breathable fabric (such as cotton)

Masks made from materials that are hard to breathe through (such as plastic or leather)

Masks made with tightly woven fabric (i.e., fabrics that do not let light pass through when held up to a light source)

Masks made from loosely woven fabric or that are knitted, i.e., fabrics that let light pass through

Masks with two or three layers

Masks with one layer

Masks with inner filter pockets

Masks with exhalation valves or vents

Cloth masks

The most effective fabrics for cloth masks are

  • Tightly woven fabrics, such as cotton and cotton blends
  • Breathable
  • Two or three layers

Less effective fabrics for cloth masks are

  • Loosely woven fabrics, such as loose knit fabrics
  • Difficult to breathe through (like plastic or leather)
  • Single layer

CDC is currently studying the effectiveness of various cloth mask materials. We will update this guidance as we learn more.

Non-medical disposable masks

Disposable face masks are single-use masks. They are sold online and through large retail stores. These are not the same as surgical or other medical masks.

You may prefer using disposable masks in situations where your mask is likely to get wet or dirty. As with cloth masks, make sure your disposable mask fits close to your face without large side-gaps and completely covers your nose and mouth. Bring extra disposable masks with you in case you need to change out a dirty or wet mask.

Masks with exhalation valves or vents

CDC does not recommend using masks with exhalation valves or vents because this type of mask may not prevent you from spreading COVID-19 to others. The hole in the material may allow your respiratory droplets to escape and reach others. Research on the effectiveness of these types of masks is ongoing.

Surgical masks and respirators

Do not use surgical masks and respirators that are meant for healthcare workers. Currently, surgical masks and respirators are critical supplies that should be reserved for healthcare workers and other medical first responders to prevent supply shortages.

Clear masks or cloth masks with a clear plastic panel

Clear masks or cloth masks with a clear plastic panel are an alternative type of mask for people who interact with

  • People who are deaf or hard of hearing
  • Young children or students learning to read
  • Students learning a new language
  • People with disabilities
  • People who need to see the proper shape of the mouth for making appropriate vowel sounds, e.g., in singing

If you use this type of mask, make sure

  • You can breathe easily
  • Excess moisture does not collect on the inside of the mask
  • You remove the mask before sleeping, since the plastic part could form a seal around your mouth and nose and make it hard to breathe

The FDA recently cleared a transparent pdf iconexternal iconmedical mask. These transparent medical masks should be reserved for use by healthcare workers and patients who require them.


Other Types of Face Protection

CDC does not recommend using face shields or goggles as a substitute for masks. Do NOT put a plastic face shield (or a mask) on newborns or infants.

Face shields and goggles are primarily used to protect the eyes of the person wearing it. Goggles do not cover the nose and mouth. Face shields have large gaps below and alongside the face, where your respiratory droplets may escape and reach others around you. At this time, we do not know how much protection a face shield provides to people around you. However, wearing a mask may not be feasible in every situation for some people.

Face sheilds and goggles

For example, people who interact with those who are deaf or hearing impaired may find that a face shield is better than a mask when communicating. If you must wear a face shield instead of a mask:

  • Choose a face shield that wraps around the sides of your face and extends below your chin or a hooded face shield. This is based on the limited available data that suggest these types of face shields are better at preventing spray of respiratory droplets.
  • Wash your hands before and after removing the face shield. Avoid touching your eyes, nose, and mouth when removing it.
  • Clean and disinfect reusable face shields according to the manufacturer’s instructions or by following CDC face shield cleaning instructions. If you use a disposable face shield, wear it once and throw it away according to the manufacturer’s instructions.


Mask Adaptations and Alternatives

CDC recognizes that wearing masks may not be possible in every situation or for some people. Those who cannot wear a mask are urged to prioritize virtual engagement when possible. For in-person activities, we have provided a few examples of what you can do to make wearing a mask more feasible and how to reduce the spread of COVID-19 if you cannot wear a mask.

Situations where wearing a mask may not be possible

  • Make sure to maintain physical distance from others when you cannot wear a mask.


  • CDC recommends wearing a mask while dining in a restaurant except when actively eating or drinking.

Water activities

  • Do not wear a mask when doing activities that may get your mask wet, like swimming at the beach or pool. A wet mask can make it difficult to breathe and may not work as well when wet.

High intensity activities

  • Masks should be used in public settings, but if you are unable to wear a mask because of difficulty breathing during high intensity activities, choose a location with greater ventilation and air exchange (for instance, outdoors versus indoors) and where you can keep at least 6 feet from others during the activity.
  • If you are able to wear a mask, remove your mask if it gets moist from sweat and replace it with a clean mask.
  • Opt for an activity that does not require using mouth guards or helmets. Wearing a mask with these types of protective equipment is not safe if it makes it hard to breathe.
  • Supervise children who are wearing a mask while playing sports.

Certain groups of people who may find it difficult to wear a mask

Some children 2 years and older, and people of any age with certain disabilities

Appropriate and consistent use of masks may be challenging for some children and for people of any age with certain disabilities, including cognitive, intellectual, developmental, sensory, and behavioral disorders.

When deciding if children and people with certain disabilities should wear a mask, determine if they can:

  • Use a mask correctly
  • Avoid frequent touching of the mask and their face
  • Limit sucking, drooling, or having excess saliva on the mask
  • Remove the mask without assistance

If children and people with certain disabilities are unable to wear a mask properly or cannot tolerate a mask, they should not wear one.

Those caring for children and people with certain disabilities who may not be able to wear a mask should

  • Ask their healthcare provider for advice about their wearing a mask
  • Ensure proper mask size and fit
  • Remove their mask before sleeping, napping, when they may fall asleep (such as in a car seat or stroller), and in situations when continual supervision is not possible
  • Consider prioritizing wearing a mask when it is difficult to keep at least 6 feet from others (for example, during carpool drop off or pick up, or when standing in line at schools or stores)

Masks should not be worn by:

  • Children younger than 2 years old
  • Anyone who has trouble breathing
  • Anyone who is unconscious, incapacitated, or otherwise unable to remove the mask without assistance

People who are deaf or hard of hearing, and those who will interact with people who are hearing impaired

If you interact with people who rely on reading lips, you may have difficulty communicating while wearing a mask.

  • Consider wearing a clear mask or a cloth mask with a clear panel
  • If you are not able to get a clear mask, consider using written communication, closed captioning, or decreasing background noise to make communication possible while wearing a mask that blocks lips

People with certain underlying medical conditions

Most people with underlying medical conditions can and should wear masks.

  • If you have respiratory conditions and are concerned about wearing a mask safely, discuss with your healthcare provider the benefits and potential risks of wearing a mask.
  • If you have asthma, you can wear a mask. Discuss with your healthcare provider if you have any concerns about wearing a mask.

Outdoor workers

If you work in a setting where masks could increase the risk of heat-related illness or cause safety concerns (for example, straps getting caught in machinery):

  • Discuss with an occupational safety and health professional about what mask would be suitable.
  • Prioritize wearing masks when in close contact with other people, like during group travel or shift meetings, and remove masks when social distancing is maintained. Some localities may require wearing masks in public outdoors, and these requirements should be followed.

Mask use and carbon dioxide

Wearing a mask does not raise the carbon dioxide (CO2) level in the air you breathe

A cloth mask does not provide an airtight fit across the face. The CO2 completely escapes into the air through and around the sides of the cloth mask when you breathe out or talk. CO2 is small enough to easily pass through any cloth mask material. In contrast, the virus that causes COVID-19 is much larger than CO2, so it cannot pass as easily through a properly designed and properly worn cloth mask.


Update September 21, 2020 - Phase 3, Visitor Policy

As we continue to respond to COVID-19, patient and team member safety remain our highest priority.


To ensure the safety of our hospital and community while remaining empathetic to the needs of our patients and families, we are again adjusting our visitor policies as Louisiana moves to Phase 3 of reopening.


We will continue with the single entrance for visitors through the Emergency Department while increasing the number of visitors allowed for non-COVID-19 patients:



Patient Visitation: Visitors will be allowed to rotate throughout the day:

  • Inpatient Units - Two visitors will be allowed during normal visiting hours.  One is allowed to spend the night with the patient if desired, and visitors will be allowed to rotate throughout visiting hours.
  • Critical Care Units - Two visitors will be allowed during normal visiting hours.  
  • Labor & Delivery - Four visitors are allowed per patient during normal visiting hours.
  • Children Visitors: No children under age 18 unless here for a procedure or end of life visitation.
  • Persons Under Investigation (PUI) or confirmed positive COVID-19 patients:
    • No visitors, except for end of life*.
    • If a visitor is allowed under the outlined exceptions, the visitor must wear the recommended personal protective equipment (PPE) for the duration of the visit, including a mask.
  • Emergency Department: One visitor per day. Visitor is allowed to stay all day, not restricted to visitation hours. Visitor is not allowed to swap out. Must be over 18 years of age.
  • Surgery and Procedures: Patients undergoing surgery or being admitted to the hospital may have 1 designated visitor pre-procedure, and if admitted, visitors must follow the visitation guidelines.
  • Outpatient Services/Appointments: Patients may have 1 visitor to accompany them during their service/appointment, not limited to visitation hours.

Visiting Hours will remain the same:

  • 8 a.m. – 10 p.m. Patient Rooms  
  • 8 a.m. - 8 p.m. Labor & Delivery/Recovery & Postpartum

Vendors/Referrals: Vendors will be allowed for direct patient care activities.

Retail Pharmacy/Billing/Medical Records: Customers are allowed.

Exceptions to the Visitor Policy Outside of Regular Visiting Hours:

  • End of Life: Patients admitted for end of life evaluation and treatment, or patients being evaluated for and/or receiving hospice care, including PUIs and COVID-19 positive patients, may have two visitors and may rotate. Clergy will be allowed for end of life situations.
    • *End of life is defined as anticipated death with an active do-not-resuscitate (DNR) order in place and/or planned withdrawal of life-sustaining interventions (e.g., ventilator).


All visitors will continue to be screened daily for symptoms, including:  

  • History of positive COVID diagnosis within the last 10 days
  • Exposure to a positive COVID person within the last 10 days
  • Fever greater than or equal to 4°F
  • Cough
  • Shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Diarrhea

Security officers will be logging and screening visitors entering the facility. If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.




With the well-being and protection of our team, patients, and community in mind, we will require all employees, visitors, and patients to adhere to the following safety measures:

  • Wear a mask
  • Practice social distancing
  • Practice consistent hand hygiene
  • Visitors must wear a mask when caregivers enter room or when entering or leaving the building


Update August 18, 2020 - COVID-19 Testing

Prior to using our services for treatment of COVID-19 symptoms or exposure, please note:

1. You will see a provider and your insurance will be charged for the provider visit.


2. Most insurance companies are covering 100% of the cost for COVID-19 treatment and testing.   However, some insurance companies, including BCBS, have not covered the rapid COVID- 19 test at 100%. You are responsible for understanding how your treatment will be covered by your health plan.
  • Patients exhibiting COVID-19 symptoms will receive the rapid test that provides results within 24 hours.
  • Patients who have been exposed to COVID-19 but do not have symptoms will receive the standard non-rapid test that provides results with 2-3 days.
  • Antibody testing is available for patients who believe they may have contracted COVID-19 in the past.

3. The cash charge and insurance charge for each test will be different. The cash price for rapid COVID testing is $210. The cash price for non-rapid COVID testing is $100. The cash price for antibody testing is $100. The insurance price will vary depending on what health plan you use. You are responsible for your health plan’s co-pays and/or deductibles for the provider visit and testing.


To schedule a COVID-19 testing visit, please call ahead for instructions:


FastLane Urgent Care Walk-in Clinic, 19900 Old Scenic Highway, 225-570-2618.

Open: Mon - Fri, 7a.m. - 8p.m.; Sat & Sun, 9am. - 6p.m.


Lane Family Practice, 2335 Church Street, 225-654-3607.

Open: Mon - Fri, 7a.m. - 5p.m.


Update June 8, 2020 - Phase 2


During Phase 2, Lane continues to operate with extra precautions in place to keep our patients and staff safe:

  • All Hospital Services are Open - including outpatient Lab/Imaging tests, procedures, and surgeries
  • The Emergency Room, hospital, and clinics have completely separate areas for testing and treating suspected  COVID-19 patients.  Please do not let the fear of contracting COVID-19 keep you from seeking lifesaving care.
  • Masks are required, please bring your own mask from home
  • Limit of one visitor per patient, per day
  • All Lane Clinics are Open.  Our providers are seeing patients in person or via tele-medicine.   Click Here to make an appointment.

Lane Regional Medical Center is offering both COVID-19 Testing and COVID-19 Antibody Testing at Lane Family Practice and FASTLane Walk-in Clinic. 

COVID-19 Antibody Testing


Please note: You will have to see a provider before being tested.  


Lane Family Practice

2335 Church Street, Zachary

Call 654-3607 to schedule an appointment.


FASTLane Walk-in Clinic

19900 Old Scenic Highway, Zachary

Mon – Fri: 7 a.m. – 8 p.m.

Sat & Sun: 9 a.m. – 6 p.m.



What is the COVID-19 Antibody Test?

The COVID-19 Antibody Test will determine the presence of antibodies to SARS-CoV-19, the virus that causes COVID-19.  This test has a 98.6% accuracy rate.

Who should get a COVID-19 Antibody Test?

It is best for:

  • those who have experienced COVID-19 signs and symptoms
  • those who had a known exposure to someone who tested positive for COVID-19

When should I get the COVID-19 Antibody Test?

It is best to wait 14 days after initial symptoms or exposure before being tested for COVID-19 antibodies.

Why should I get a COVID-19 Antibody Test?

The Antibody Test is not required.  You should get the Antibody Test if you want to know if you’ve had the COVID-19 virus, or not.

How is the Antibody Test performed?

A small blood sample will be drawn and sent to LabCorp for analysis.

How long will it take to get my results?

Approximately 2-3 days.

What does a negative test result mean?

A negative test result indicates you have not developed detectable antibodies.  While contingent on a variety of factors, this could be due to testing too early, the absence of exposure to the virus, or a weakened immune system because of conditions or treatments that suppress immune function such as chemotherapy or HIV/AIDS.

What does a positive test result mean?

A positive test result indicates you have likely produced an immune response to the SARS-CoV-2 virus.  This is not a guarantee you are immune to COVID-19.  If you had an infection with another strain of coronavirus, such as the common cold, you could potentially have a positive result as well.

For additional questions, please contact your healthcare provider at Lane Family Practice or FASTLane Walk-in Clinic.


Visitor Update – 5-15-2020


For the safety of our patients, team members, and community:


Patients and visitors are asked to enter through the Emergency Room entrance.

Visitor limits:

  • In-patients and Out-patients: 1 visitor per patient per day
  • Respiratory isolation patients – no visitors allowed at this time
  • ER: 1 visitor per patient
  • Labor & Delivery: 1 visitor per patient per day
  • Nursing Home: no visitors allowed at this time
  • No children under the age of 12 allowed to visit at this time
  • Exceptions may be made if the patient’s healthcare team believes visitation is essential


  • Retail pharmacy – call 658-6770 to refill or pick up prescriptions
  • Billing – for questions or to make a payment by phone, call 844-620-8131. For clinic or cash payments, call 658-4343, 8:30 am – 4 pm
  • Medical Records – call 658-4311 and leave a message with call back number, name of patient, date of birth, and date of service if known.


Safety Precautions in Place for Lane Clinics and Emergency Rooms

There is nothing more important than your health.  Please know we are following state guidelines and taking every precaution when you come into a Lane clinic or Lane emergency room.


At all Lane clinics, we are committed to providing you safe, convenient and effective care.  We encourage you to seek the healthcare services you may have been postponing.

Here a few EXTRA precautions we have in place for your safety, and the safety of those around you:

  • Masks – Everyone is required to wear a mask when entering the clinic at this time, including patients, staff members, and providers. Please bring your mask with you when you come.
  • Screening – All patients will be screened for COVID-19 symptoms by phone prior to their appointment and again upon arrival. Staff members continue to be screened before work each day, wash their hands before and after every patient interaction, and wear Personal Protective Equipment (PPE).
  • Disinfecting – We continue to disinfect the clinic throughout the day, especially in between patients. A deep cleaning of the entire clinic is done every evening.
  • Social Distancing – Patients have the choice to wait inside the waiting room or in their vehicle. Waiting rooms are arranged to maximize social distancing with designated sick and well seating sections.  Only well patients are allowed in common waiting areas for lab and x-ray.  Sick patients will have labs drawn in their exam room, and/or will wait in their exam room until it’s time to be escorted to and from imaging for x-rays.
  • Visitors – Patients are allowed to bring one visitor.
  • Appointments – All clinics are seeing patients in person.  Tele-medicine appointments are also available from the comfort of your home. 


Lane Family Practice – 654-3607

FASTLane Urgent Care – 570-2618

Lane OB/GYN – 658-1303

Lane Pediatrics – 658-4070

Lane Gastroenterology – 658-6780

Lane Surgery Group – 570-2489

Lane Audiology – 658-4154

Lane Cancer Center – 658-4400

Lane Wound Care & Hyperbarics – 658-4110

Lane Cardiovascular Center – 654-1559

Lane Outpatient Therapy – 658-4578


The Lane Regional Medical Center Emergency Room is safe and clean.  Please don’t delay life-saving care in the ER because of COVID-19 fears.  Ignoring signs and symptoms of stroke or heart attack puts you at an even greater risk. 

EXTRA safety precautions are in place to maximize your safety in the ER:

  • We have completely separate areas for testing and treating suspected coronavirus patients.
  • As we do throughout the hospital, staff members are assigned to only one area - either regular patients or suspected COVID-19 patients - as to not spread possible infection between patients.
  • Everyone is required to wear a mask when entering the hospital, including patients, staff and physicians. Please bring your mask with you when you come.
  • All patients and staff are screened for COVID symptoms and temperatures taken upon arrival.
  • We continue to thoroughly disinfect the unit throughout the day, with deep cleanings in between patients.
  • If needed, there are two separate waiting rooms, one for suspected COVID-19 patients and another for non-COVID related illnesses and injuries.
  • Patients are allowed to bring one visitor.

Thank you for trusting us with your care.  Our mission is to provide exceptional healthcare services to every patient, every time.


CDC Adds 6 Symptoms 

The Centers for Disease Control and Prevention added six more symptoms of the novel coronavirus to its list, suggesting health experts are learning more about the growing number of ways physicians see the virus affecting patients.

Previously, the CDC listed just three known symptoms: shortness of breath, cough and fever.

The six additional symptoms are:

  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

The symptoms usually appear within two to 14 days after exposure to the virus.


Avoid Coronavirus Scams








Having COVID-19 Symptoms? Here's When to Seek Medical Attention.


If you begin to develop the symptoms we are repeatedly hearing about – cough, fever and shortness of breath – it can be frightening.  So how do you know which symptoms warrant medical attention?

If you wake up with a fever or a tickle in your throat, stay calm. There are many illnesses that could result in same symptoms.

It may be tempting to rush to your nearest hospital emergency room, but no matter what illness it is, you should always monitor your symptoms and seek the advice of your primary care provider FIRST. This is even more important now when hospital resources are needed for those who are truly in need of care.

Lane Family Practice: 654-3607

Lane Pediatrics: 658-4070

Lane OB/GYN: 658-1303

FASTLane Urgent Care: 570-2618

If your symptoms become more critical, then seek emergency care. The CDC currently recommends that you should seek medical attention immediately if you develop these emergency warning signs* for COVID-19:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.


Safety Precautions

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FAQs - COVID-19 (Coronavirus)

NOTE:      A statewide network has been launched to answer your questions regarding COVID-19:  Dial 211, or text keyword LACOVID to                        898-211.   If you need to get in touch with Lane Family Practice, please call 225-654-3607.

What is Coronavirus Disease 2019 (COVID-19)?

Some quick facts:
  • Human coronaviruses existed before this including some that commonly cause mild upper-respiratory tract illnesses like the common cold.
  • COVID-19 is a new disease, caused by a new coronavirus that has not previously been seen in humans.
  • The coronavirus that causes COVID-19 likely originated in bats.
  • This new coronavirus strain has the potential to cause more severe respiratory disease than previously circulating coronaviruses. 

How is COVID-19 spread?

  • Person-to-person spread - The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • Spread from contact with infected surfaces or objects.
  • It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. 

Can someone spread the virus without being sick?

  • People are thought to be most contagious when they are most symptomatic (the sickest).
  • Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.

How easily does the virus spread?

How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained.
The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

What are the Symptoms of COVID-19?

  • Reported illnesses have ranged from mild symptoms to severe illnes
  • The following symptoms may appear 2-14 days after exposure
    • Fever
    • Cough
    • Shortness of breath

Who Gets Tested for the Novel Coronavirus?

We offer testing for common coronaviruses through our respiratory viral panel. These do not detect the Novel Coronavirus (COVID-19). We follow testing recommendations from Centers for Disease Control and Prevention which are updated regularly.  In order to test for Novel Coronavirus (COVID-19), we must call the Louisiana Department of Health to get approval for testing. Patients with a travel history to COVID-19 infected areas or who have been in contact with someone diagnosed with COVID-19, must meet the following criteria in order to be tested:
  • Have a fever of 100.0F or greater
  • Test negative for influenza
  • Be diagnosed with a lower respiratory infection

What to do if you think you are sick with COVID-19?

CALL AHEAD to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.

What About Wearing a Mask?

  • Wearing a surgical mask will not keep you from getting COVID-19
  • Masks are in high demand throughout the country
  • Healthcare facilities are being given an allotted amount of masks
  • Everyone needs to do their part to conserve masks that are not needed

What are the Best Prevention Practices?

It is important for everyone to practice these everyday precautions to help prevent the spread of germs:

  • Wash your hands often - for 20 seconds with soap and water, or use alcohol-based hand sanitizer
  • Cover your cough or sneeze with your elbow or a tissue
  • Do not touch your face
  • Clean and disinfect commonly touched objects and surfaces
  • Avoid people who are sick
  • Stay home if you are sick, except to get medical care

To help you determine when to seek medical care, here is a list of the most common signs and symptoms to look for: