Patient Testimonials

Lane Cared When Others Did Not

I am alive today because of LANE.  When others had given up, LANE  and their drs. did not give up.

– Kenneth S.

Standout Staff Offer Exceptional Care

My wife and I want to thank everyone at Lane for the care I received.  From emergency to ICU to my room, everyone encountered was professional, courteous and so kind.  This was my first experience with Lane, and I have to say that I was pleasantly surprised with the entire experience.  I commend every employee in every department. Those I want to mention are Brian in ICU, Mallory, Steve and Amanda assigned to my room.  There were too many to mention but these four stood out.  They should be commended.  Please tell them how much they are appreciated.  Thanks again to all.

– Jimmy B.

Advanced Care with a Hometown Feel

We've been life-long residents of Louisiana and the Zachary area and have used Lane for all these years.  I have always had a good experience with the doctors, nurses, and the services we have received.  We have experienced promptness in the Emergency Room (kind and courteous) along with professional care.  My mother was treated at Lane 15 times in one year before her death.  The staff, including the aids, were so kind and merciful, and I so appreciated it.   I was operated on for my gallbladder shortly after laparoscopic surgery was offered.  Lane was one of the first hospitals to offer the pain-saving procedure.  My husband has had several tests (heart related), and as stated before, the staff and doctors were very knowledgeable.   I would tell anyone that Lane is a wonderful facility which offers as much as the larger hospitals in Baton Rouge but with a hometown way of treatment.

– Sondra S.

Respectful Care

I've  always  been  treated  with dignity and respect when at Lane.  Also, the specialized  care is really good.

– Jerry B.

Great Care Despite Hardships of Flooding

I was in the hospital during the 2016 flood.  The staffing was short, but they still got the job done.

– Yolanda B.

Doctors Who Take Your Risk Factors Seriously

I receive services from several Lane specialists and am thankful and appreciative of all of them. One health concern I've always had is heart disease. It runs rampant in my family and my mother had a triple heart bypass in her early 50's. I began seeing Dr. Deepak and he ordered a series of tests, including a stress test. Well, my worst fear came true and something "showed up" on my stress test. Dr. Deepak performed a heart cath and all ended up being okay. 5 years later during my second routine stress test, the same thing occurred. Dr. Deepak was out of town so Dr. Soni performed the heart cath. Again, I was fine and my heart was "beautiful". A few friends questioned the multiple heart caths. Not me! I am so appreciative that they are so thorough and understand what a huge role family history plays in heart disease. I certainly have many risk factors, and due to their thoroughness, I am confident that if I ultimately do end up with a blockage, it will be caught early. Dr. Deepak and Dr. Soni are the most gentle, kind, and downright sweetest doctors I've ever come in contact with in my life. I'm so appreciative to both of them!

– Christy D.

Lane ER Nurse Makes Life-Saving Call

In February 2009, I entered the ER, and a nurse ordered a CT scan.  She sent me straight on to a neurologist in Baton Rouge, where the brain surgeon removed a golf-ball sized blood clot from my brain. it measured 2.2 centimeters.  The surgeon told my family that when he saw me he gave me a 2 % chance of living.  I was paralyzed on my left side, and my heart stopped twice during the surgery.  Every personal friend and every caretaker that saw me that night are the reason I'm alive today, especially the ER nurse that night.  Even though she knew about the blood clot, she still made the decision to send me to the neurologist, and I'm here today.  I recovered within 4 weeks, was walking before I left the hospital, and apparently NEVER stopped talking until the actual surgery.  I wish I knew which nurse it was.  I wanted to thank her but was told i could not for whatever reasons.  I hope somehow she knew that her decision saved my life

– Lois P.

Caring and Accommodating Every Step of the Way

No one likes to go to the hospital, but my experience at Lane RMC was a positive one for me. When the housekeeping supervisor comes around and wants your feedback on how clean your room has been kept - that is rare.  Everyone was so nice and accommodating that I asked if the employees were required to go to a "Be Nice" class before being hired. It was amazing.

– Diane W.

She had the Perfect Birth Experience at Baby Lane...Twice!

In September 2012, I gave birth to my beautiful and healthy 8lb 7oz baby girl at Baby Lane with no complications. Although I lived an hour and half away at the time, I didn't question making the drive, even for all my prenatal care, because of all the wonderful things I had heard from relatives who lived in Zachary. Being a young first time mom, I didn't have much experience and definitely needed some help! I am so thankful for the amazing staff that helped me feel like a pro in no time. Because of the fact that my daughter was a little jaundiced, her stay was a little longer than usual. I was incredibly impressed that they spent so much time and attention to ensure that she went home…

– Dara C.
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Heart Care Above and Beyond the Rest

If not for Lane and their heart doctors, I would not be alive today. The heart doctors I had before had given up on me.

– Kenneth S.

Dr. Rabalais and Lane Home Health set a High Standard

I've had major surgeries at Lane 4 to 5 years in a row by Dr. Rabalais.  I  was treated with respect and true care, especially from the nurses. I've had Lane Home Health on several occasions as well as physical therapy in my home. There isn't enough I can say about how GREAT they are.

– Sandra A.

Lane's Nurses are the Best Around

In 2016 alone,  I was in Lane four or five times, and the nurses are the best I have ever had. I moved here from N.C., and I was in two of the largest hospitals four times in 2010.  Lane's nurses out did them 10 to 1.  The cleaning crew, and, of course, the doctors are awesome too. But, I will be back IF I need you because of your nurses.  The ER staff is great too, and the people in the check in are very nice and fast.  I want to say thank you to all the people at Lane and wish you all a MERRY CHRISTMAS and a BLESSED 2017.

– Brenda S.

Caring Surgical Team Makes Process Easier

I recently came to lane for surgery and everyone was so nice and very caring . 

– Linda W.

Lane Kindness Goes a Long Way

Nice people; professional and efficient service.

– Stephen S.

ER and Cardiology Staff Administer Life-Saving Care

I had chest pain for ten days. The pain became very sharp, so I went to the Lane ER in Zachary. I had 2 potentially deadly heart attacks and three blockages.  I had very fast help, and the doctor, who was already on his way home, turned around and came back to take care of me. He saved my life.  I love Lane Regional Medical Center. Everybody, doctors and nurses, are very friendly, helpful and knowledgeable about what they are doing.

– Vera A.

Many Years of Quality Care at Lane

I have always been treated with dignity and respect at Lane, over the course of many years.  My family and I love the staff, and the doctors are very good.  Thank you, Lane!!

– Jerry B.

Louisiana is Fortunate to Have a Hospital like Lane

I have used Lane Regional Medical Center for two emergency services. I live about one hour from Lane, and it's my choice for medical services. The staff is absolutely courteous, professional, and comforting to their patients. In some places, it seems you're just a number, or the next in line, but those at Lane do not cause you to feel that way. The staff leads us to believe that we matter to them, and that matters to a person who is truly ill in some way. I would absolutely recommend Lane Regional Medical Center to anyone. Louisiana is blessed to have a place such as this serving us. Thank you, Lane Regional Medical staff.

– Rhonda A.

Always a Great Experience at Lane

Each time I go to Lane Regional, my experience is always good.  They are great and generous people.  Great vibes there.

– Tiffany C.

Special Thanks for Life-Saving Care

My Husband, Harold, has been there several times, and we love the staff, hospital, and doctors.
Thank you for saving his life more than once..

– Dandra B.

Willing to Travel for Lane's Amazing Care

Lane has treated me on more then one occasion, and it has always been top notch.  I have had two procedures there and have been very happy with the treatment both before and after the surgeries.  I also love the hometown atmosphere there.  I can tell you if I am hurt in my shop or in distress, Lane is where I am going.  I will pass up a facility to get to Lane.   I don't usually do this, but this is how strongly I feel about Lane.   Thanks to all of you there.  They work hard, are nice, and the food is okay for an institution -  hahahahahaha.

– Gordon G.

Easing the Passing of a Loved One

My mom passed on June 28th, 2015.  They took care of my mother all the way until the end. She was sedated for the last week of her life, but they took care of her.

– M.K. F.

Kindness Helps Ease Early Delivery Anxiety

We love Lane.  My daughter began to suffer with high blood pressure during her 3rd trimester, so out of the blue, at a doctor appointment, we had to be admitted into the hospital. From the time we entered the door, every single person we meet was so kind and nice. Not only to my daughter, but to me and my family. It was like a home away from home. We were treated so nice.

– Yarnell D.

Kindness of MRI Technician Resonates

I came in for an MRI.  The technician was so nice, caring, and unbelievably kind.  He explained everything to me before doing it.   He also allowed me to use the restroom before we got started.   He was so patient.  If I come again, I would certainly like to have the same technician.   I think his name was Brian.    Thank you, Brian.  Stay like you are; don't change.

– Inez S.

Courteous Staff Delivers Comfortable Experience

The staff made my colonoscopy a comfortable experience. They were all so uplifting and had a great bedside manner. I will continue to allow Lane to perform any future procedures I need.

– Katrina W.

ICU Nurse Makes Stay Better for Co-Worker

On August 1, 2016, I unexpectedly became a patient in a hospital I had worked at for 26 years. After symptoms since July 16,  I was diagnosed with a carotid dissection. I have a lot of faith, but I must admit that my physical side was anxious. Would I be ok? Would complications occur and cause death or a stroke? Would I continue to be there to look after my precious grandchildren and family? Being a patient at a place where I have cared for so many was comforting. Melodie Rider was the nurse assigned to me in ICU. I have known her for years but she became more to me than "Mel the ICU nurse." Her demeanor, concern and true empathy for my situation…

– Laura P.
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Praise for Dr. Elbourne

Dr. K. Elbourne was awesome.  Very compassionate and he really cares about your health.  He takes a more personal interest in each of his patients.  The staff at Lane was very caring and patient with me.  Always checking to see if I was comfortable and that the room was clean.

– Montrice E.

New Services and Quick Appointments a Plus

I love Lane because they have expanded their services and the Diagnostic Center is an easy-in-easy-out option.  I love my primary care physician and can usually be seen by him, or another doctor in the group,  the day I need to get in -- not days to a week like my last doctor. I've been happy with all of the services that have been provided to me and it's so close to home.

– Ginger V.

Personal, One-On-One Care for Mom and Baby

Having my baby at Lane was such a great experience. I've told countless women to consider Lane for their OB/GYN services as well as Baby Lane. I was treated like a queen and my son got the best care while in the nursery. The one on one care was something that I knew I wouldn't have at a larger facility. Lane is like home & everyone is like a friendly neighbor. Couldn't ask for a better experience!

– Summer R.

Praise for Dr. Lea and the ER

The doctor I see at Zachary Family Practice, Dr. Amanda Lea, is wonderful. She is concerned about me and my health. I have not had to use the ER in a while, but all are great when I do -- seeing me as quickly as possible, and getting me relief for my ailment. I've lived in the Zachary area for over 30 years, and don't hesitate being treated at Lane. The doctors, nurses, and aides are wonderful. Thanks, and keep it up!

– Vincent G.

OB Nurses Make the Experience Great

I had my baby, Sofia, at Lane in 2014 and the nursing staff was amazing!

– Tina S.

Caring Staff Eases Surgery Fears

All the staff I had contact with were friendly and professional.  They explained everything that they were going to do and why.  They answered ALL my questions and put my anxiety about the surgery at ease.

– Lynne B.

Staff Makes Unexpected Holiday Stay Positive

My husband had surgery the week of Thanksgiving and we stayed at the hospital for 2 nights. The entire staff was friendly, helpful and made my husband's stay as comfortable as possible. They kept us in good spirits.

– Michelle and Ralph Q.

Caring for Patients and Families

When my mother had a stroke, I spent a lot of time with her at Lane. No matter who came in to care for her, before they left her room they would ask me, "What can I do for you?" I could not have tolerated the emotional and physical fatigue without knowing she was in such caring hands whenever I was not there. Thank you more than you'll know!

– Janis S.

Caring and Clean

Great service, clean atmosphere.

– LaKisha H.

A Great Place for Care and a Great Place to Work

I love the atmosphere at the hospital and would love to become an employee of Lane Regional Medical Center.

– Katina P.

Respectful Care

Lane has a great staff and you are always treated with respect and great care!  The employees are what make LRMC my hospital of choice if I need a hospital.

– Vergie B.

Lane is Always There When Needed

You're close, open 24/7, reliable, capable, and you have been there every time my family has needed you in the past 22 years. We moved here in 1994 and have needed you on quite a few occasions. Thank you very much.

– Vicki S.

Exceptional Care That is Above and Beyond

The care I got, and always get, from Lane is ALWAYS exceptional. On a scale of 1-5, with 5 being the best, I give them a 10!!!

– Jeffery J.

Praise for Lane Surgery

Lane combines state of the art care with a compassionate touch.  When my father needed surgery, I chose Lane for him.  When I needed surgery, I chose Lane.  What else do I need to say?

– Gina W.

Pat Expresses His Gratitude to the ER Staff

My name is Pat C. My Dad, Willie D. C.(Don), was treated in the emergency room on May 20th by a wonderful team of personnel. I would really like to express my appreciation and gratitude to Dr. Abby Tausend. She diagnosed Dad quickly and accurately with a lodged gall stone and sent us on to another facility that could perform the necessary procedure that might be required. We felt that her directness and confidence were just right to help us understand the situation and provide us comfort in knowing what to expect.  Dad had a successful stone and gall bladder removal and was back to his yard work in three weeks.

– Pat C.

David Experienced Life-Saving Care More Than Once

First, let me start by telling you that my past experiences with LRMC have been life-saving ones. In 2002, I suffered a Myocardial Infarction and the ER doctors and nursing staff saved my life. Last month, once again, I entered your facility through the ER suffering from a Stroke. I was stabilized through the use of TPA and made a full recovery.  So, I know the Doctors and Nurses there are capable of making the right decisions.
Due to the overall professionalism of the support staff, nurses, and physicians, I will recommend LRMC to my friends and family.

– David C.

Family Welcomes Generations of Lane Babies

On July 28 2009, a 9lb. 13 oz. baby boy named Brendan Paul was born at Lane.  When we found out we were expecting, there was no other choice but LRMC. We took every class they had to offer and chose the best doctor, Dr. Elbourne.  Six months later, I fell off my porch. I broke my foot, but our baby was okay. In fact, on the way to Lane Emergency Room, one of the EMTs got the thrill of feeling him move during the ambulance ride.  A couple months later, we welcomed Brendan into the world, me with broken foot and all.  Before delivery, Dr. Elborne and staff prayed with our family and treated us like they were welcoming a new addition to their family. …

– Brooke D.
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Candice Describes the Compassionate Care She Received

I became a patient for the first time at Lane Regional Medial Center in September 2014 when I had my son. I was rolled into the hospital in a wheelchair because I was in labor and I couldn't believe it. The doctors and nurses treated both me and my son wonderfully. Neither of us had any trouble and my family was also happy with the compassionate care we received. My needs were always met, and I was amazed by the level of attention I received from the doctors and nurses, even after we were discharged. The hospital also called to check on us after we were home. I'm very happy with my Baby Lane experience!

– Candice W.

Mom Says Thank You to Lane

Our baby, Cooper, was born at Lane on October 3rd 2016. From the moment we signed in at the E.R. that morning until we were discharged, the entire staff made us feel comfortable. From the security guards, to the entire nursing staff and the housing keeping staff, they all made us feel comfortable. Any requests we had they took care of us like we were family. I want to say a big Thank You to every one of them. You all do a great job! The cafeteria breakfast was amazing too!

– Ashley C.

Mary Susan Shares Her Positive Lane Experience

I was recently admitted to Lane for a hysterectomy. I've been treated in many local and New Orleans hospitals for cancer surgeries/treatment and other surgeries, and I wanted to tell you how wonderful Lane was. I also worked for the State for 20 years, part of which was setting up the Acute Inpatient Psychiatric Hospitals, so I know the importance of complying with JCAHO. The care I received was so far beyond any I've had at any other hospital. The staff was caring, came hourly to check on me, provided reassurance and assistance, and provided me with my treatment before I even had to ask. I was on the Labor/Delivery floor. It was so quiet that I could actually sleep. My pain never…

– Mary Susan D.
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"A Great Hospital"

Dr Amacker and Dr Lusco were the best ever.  I loved them both. Both my babies were born there. This place is a great hospital.

– Darlene S.

Great Experience Remains Memorable 15 Years Later

Back in June 2001, Dr. Michael Leggio delivered my twin daughters.  They are 15 years old now and such a blessing.  He was an awesome ob/gyn; also the staff were very pleasant. I really appreciate all of the hard work and dedication from you all.

– Tasha S.