Contact Us

6300 Main Street

Zachary, LA 70791

(225) 658-4000

We Value Your Opinion

At Lane Regional Medical Center, we pride ourselves on providing compassionate, high quality care to patients entrusted to us.

If you have concerns regarding patient care or safety that cannot be resolved through the hospital, you are encouraged to contact LRMC's Hospital Executive team.

Please note that personal health information should not be sent via this website.

You may also contact the JCAHO, Joint Commission on Accreditation of Healthcare Organizations:

• At www.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” [see Figure 2] on the home page of the website
• By fax to 630-792-5636
• By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

Need to report an issue or have questions about compliance?  Contact our Compliance Officer at 225-658-6789.

Need to report a HIPAA violation or have questions about confidentiality & privacy?  Contact our HIPAA Privacy Officer at 225-658-6788.

Patients may contact the Louisiana Department of Health to lodge a grievance/complaint.  Their phone number is 225-342-0138 and their address is Post Office Box 3767, Baton Rouge, LA 70821.

If you experience exceptional care, or if your expectations of our services have not been met, we would like to know immediately.

Please leave a message on our Lane Service Hotline, so we may contact you and address your concerns.

225-658-4484

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