Should I go to the emergency room or walk-in care?
Making the right choice can save time and help you get the care you need faster. It can also reduce stress when you or a loved one is not feeling well. At Lane Regional Medical Center, we want patients in Zachary and the surrounding area to feel confident knowing where to go and when.
This guide explains the difference between the ER and walk-in care, when each is appropriate, and what to do if you are unsure.
Both the emergency room and walk-in care treat unexpected medical issues, but they are designed for different levels of care.
The emergency room is equipped to handle serious and life-threatening conditions at any time of day. It offers advanced imaging, specialists, and immediate care for critical situations.
Walk-in care treats non-life-threatening illnesses and injuries that still need prompt attention. These visits are often faster and are best for everyday medical concerns that cannot wait for a regular doctor’s appointment.
You should go to the ER right away if symptoms are sudden, severe, or potentially life-threatening.
Seek emergency care for:
Chest pain or pressure
Trouble breathing
Signs of a stroke, such as weakness, confusion, or trouble speaking
Severe bleeding
Major injuries or accidents
Head injuries, especially with loss of consciousness
Seizures
High fever in infants
Any condition that feels like it cannot wait
Lane’s emergency department is open 24/7 and prepared to respond when every minute matters.
| Situation | Emergency Room (ER) | Walk-In Care (FastLane) |
|---|---|---|
| Life-threatening conditions | ✅ Yes | ❌ No |
| Chest pain or trouble breathing | ✅ Yes | ❌ No |
| Stroke symptoms | ✅ Yes | ❌ No |
| Severe bleeding or major trauma | ✅ Yes | ❌ No |
| Head injury with loss of consciousness | ✅ Yes | ❌ No |
| Broken bones or deep cuts | ✅ Yes | ⚠️ Minor cases only |
| Cold, flu, or COVID symptoms | ⚠️ If severe | ✅ Yes |
| Ear infections or sore throat | ❌ Not needed | ✅ Yes |
| Sprains or strains | ⚠️ If severe | ✅ Yes |
| Fever without serious symptoms | ⚠️ If high risk | ✅ Yes |
| Available 24/7 | ✅ Yes | ❌ Limited hours |
| Advanced imaging and specialists | ✅ Yes | ❌ No |
Important reminder:
If you are unsure which option is right, choose the ER.
Walk-in care is a good option when your condition needs attention but is not an emergency.
FastLane Walk-In Care is designed to treat:
Minor cuts and burns
Sprains and strains
Cold, flu, or COVID symptoms
Ear infections
Sore throats
Rashes
Urinary tract infections
FastLane provides a convenient way to receive timely care for common medical needs without an emergency room visit.
For residents of Zachary and nearby communities, having access to both emergency and walk-in care services means you can receive the right level of care close to home.
Lane Regional Medical Center’s ER is the best choice for serious symptoms or medical emergencies.
FastLane Walk-In Care is ideal for non-emergency conditions when you need quick treatment.
Both options work together to support the health and safety of the Zachary community.
If you are unsure whether your symptoms are serious, go to the ER.
Emergency departments are equipped to evaluate all levels of severity and can quickly determine the next steps. Waiting or choosing a lower level of care when something is serious can delay treatment.
When it comes to your health or the health of someone you love, it is always better to be cautious.
No. Walk-in care cannot replace the ER.
Walk-in care clinics do not have the same resources, advanced imaging, or specialist availability as an emergency department. If a condition turns out to be more serious than expected, a patient may still need to be transferred to the ER.
That is why symptoms that feel severe, sudden, or concerning should always be evaluated in the emergency room.
Knowing the difference between the ER and walk-in care can help you make the right decision during a stressful moment.
Go to the ER for serious, severe, or uncertain symptoms
Use FastLane Walk-In Care for non-life-threatening illnesses and injuries
If you are in doubt, choose the ER
At Lane Regional Medical Center, our goal is simple. To provide the right care, at the right time, close to home for the Zachary community.