Customer Satisfaction
We want you to be satisfied with the care you receive at our hospital. The patient, or his representative, may ask to speak to the director of the patient's unit/department, should you be dissatisfied with the quality of care you received at Lane Regional Medical Center.

You may also contact hospital Administration as follows:

 
 
Randy Olson, Chief Executive Officer
Ph: (225) 658-4303





 
Jennifer Johnson, Chief Nursing Officer
Ph: (225) 658-4505



 

 
David Beck, Chief Operating Officer
Ph: (225) 658-4591



 

 
Kathy Peairs, Performance Improvement Officer
Ph: (225) 658-4505

 
 
 
 
Shonette Hutchinson, Medical Staff Coordinator
Ph: (225) 658-5489



 
 
 
Julie Madere McLin, Marketing & Community Relations Director
Ph: (225) 658-4585





 
Carolyn Beard, Patient Representative
(225) 658-4436

 
 
 
 
                            Denise Phillips, Privacy Officer
                            (225) 658-4363
                            email:  dphillips@lanermc.org
 
 
                           

If you should be dissatisfied with our services you may contact the Joint Commission of Accreditation at (800) 994-6610.

   

 

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